3 Ways Your Business Could Benefit from an IT Consulting Service

To be sure that your business is productive, efficient and capable of growth, it’s important to prioritize the health and functionality of your IT infrastructure. This will allow you to keep your critical data safe and your business operations up and running. Even in the event of disaster, IT consulting increases the productivity and value of your business. That being said, it’s not always easy to prioritize your technology obligations in addition to managing the other day-to-day demands of regular business operations.

That's why you need to invest in IT consulting services with Matrix Computer Consulting, which has a strong and reliable IT support team that can empower your business with the ability to thrive and sustain future growth. This blog highlights the three ways to benefit from professional IT support services.

1. Recognize Shortcomings

While your organization may be the best in your line of business, your in-house IT staff may be shortchanging your efforts. The IT staff may not have the professional expertise needed to advise you on how to implement the best IT solutions for your business. An IT consultant on the other hand will have the industry-specific knowledge plus years of experience to make sure your company is optimizing its usage of IT technologies. The goal is to continually streamline the procurement and integration of IT solutions to ensure any issues with your technology can be alleviated quickly and efficiently.

Recognizing bottlenecks is the first step to determine if you need expert IT consulting. An expert helps your business spot potential IT-related issues before they get the chance to greatly affect your workflow. This proves invaluable if your current IT department is only capable of patching up IT problems, instead of preventing or mitigating them. Recognizing bottlenecks is the first step to determine if you need expert IT consulting.

2. Avoid Wasted Money

While buying new software, hardware and equipment can save you money, purchasing unnecessary upgrades or updates can easily waste it. For example, some companies may choose to buy multiple moderately priced servers to run web services instead of incorporating one or two powerful machines with virtualization technologies. Other companies may make the mistake of purchasing expensive equipment for a project that requires intensive computing resources for a limited amount of time rather than using scalable, cloud-based services and paying only for the resources they actually use.

When you partner with Matrix Computer Consulting, we’ll set you up with an affordable technology solution that covers all your current support needs. This way, you can seamlessly scale up or down depending on the evolving needs of your business. This is often the best service model for businesses looking to accommodate periodic, seasonal or other unexpected fluctuations in their workload without paying for underutilized capability year-round.

3. Protect Your Business

If left unaddressed, technology issues can become more than a severe bottleneck in your business’s day-to-day operations. They can also lead to serious problems, such as cyberattacks and lost revenue. If you rely on backup drives to save your files, you may be exposing sensitive information to potential hackers and leaving your business open to serious losses in the event of a data breach. Do you have a plan in place to detect and halt an attempted breach before it occurs? How about a backend disaster recovery plan in the event your sensitive data does get leaked?

If not, it’s time to patch up the security vulnerabilities of your company and hire an IT consultant. Not only will they be able to identify any areas that put your business at risk, but also provide the best mixture of IT support solutions for your unique needs. A managed service partner can help prevent extended downtime that could result in your company losing thousands of dollars in potential revenue.

It’s Time to Make a Change

If your business is suffering from any of the problems described above or any other IT concerns, it’s time to partner with a professional in IT consulting that can provide your business with tools, resources and expertise your business needs to succeed. Don’t wait until the problems are overwhelming to bring in the support you need.


cybersecurity - precautions after a cyberattack

Every Second Counts: What to Do Following a Cyberattack

Nobody wants to think about the worst-case scenario, but if a cyberattack hits your business, every second counts when it comes to figuring out the extent of the damage and stopping it from spreading and costing you more in damages.

According to the National Small Business Association, from phishing scams to data breaches, the average attack costs $9,000. This number can get a lot higher the longer your network remains down. One of the ways to help minimize the damage is by having a technology service provider (TSP) working with you. Let’s break down the essential steps you and your TSP will do following a cyberattack. 

Stop wasting time. Get your network safe and secure. 

Contain the Breach

The very first step you and your tech team need to take after confirming a cyberattack occurred is isolating the compromised serversFigure out which servers are affected and quarantine them. You can do this by disconnecting the servers from the internet, disabling remote access and changing all passwords.

Determine the Extent of the Cyberattack

Once the hacked servers are isolated from your network, it’s time to figure out whats compromised. Also, find out who was affected by the breach, including the personal data of your employees, customers and professional partners. 

If You Have Data Backups, Use Them

After completing your assessment of what data and pieces of your infrastructure are affected, you need to use your backup data to keep your business operational. The longer your IT is down, the more money your business will lose. However, check to make sure the hackers haven’t compromised your backups before turning them on. Otherwise, you’re back to square one.

Inform Everyone Affected

When things start to settle down, you need to let people know your business was hacked. This step can be difficult for many business owners because sharing bad news is never easy. However, you must inform your business partners, customers and everyone else on what happened because trying to cover it up will only make things worse. Also, keep in mind that you should also inform your local authorities and governing bodies within your industry to stay compliant with any regulations.

How We Can Help

Now that you know what to do during a cyberattack, hopefully, you never have to follow these steps. The best time to stop a cyberattack is before it occurs. If you realized while reading this that you don’t have data backups, a contingency plan or a disaster plan in place, then we can help save your data. Our team of cybersecurity experts can audit your network and determine what you need to meet and exceed industry data compliance regulations. Keep your essential data safe.

Don’t Wait Until After the Hack

Get your network protected with the latest cybersecurity tools. Contact us today